Returns & Cancellation Policy

Courses & Conventions

Cancellations are subject to a $30.00 administration processing fee. Registration fees are non-refundable 10 working days or less before the course or convention date. However, substitutions are acceptable. We reserve the right to cancel a course at any time, in which case the registrant will receive a full refund.

Memberships & Products

There are no refunds for membership fees and there are no returns accepted for books and manuals, and all sales are final.

For questions regarding our returns and cancellations policy please contact us at or (604) 744-4274.